Buckboard Catering and Events

Policy and Procedure

Payment Terms: 25% of total contract amount is due upon acceptance thereof and will secure the selected date of the event. 50% of the remaining balance of the total contract amount will be due 30 days prior to the event and will be charged to the credit card on file. The final payment will be due 7 days prior to the event and will be charged to the credit card on file. Any changes to the standard payment terms must be approved in writing by a representative of Buckboard Catering & Events.

Cancellation: Because the efforts of Buckboard Catering & Events staff and resources have been specifically designated to provide excellent service accommodations, we have likely turned away other events to support your selected date. For this reason the following cancellation deposits and guarantees have been determined.

All cancellations must be received 30 days prior to the event for a full refund. Cancellations made less than 30 days prior to the event will forfeit the 25% deposit and will be refunded any further payment. Any cancellation made less than 7 days prior will forfeit 50% of the total contract and will be refunded any further payment.

A decrease will not guarantee a discount in the total fee. Any pricing consideration given based on your initial guest count may be adjusted at the discretion of Buckboard Catering & Events.

Changes to Contract Totals (Guest Count / Specified Products): Buckboard Catering & Events will accommodate additions to the number of people or products and said increases will be billed at the amount stated on the contract as a per guest charge or individual product amount. Decreases to the number of guests or a specific product must be received one week prior to the event for that amount to be deducted from the final contract total. For decreases made less than one week prior to the event, but greater than 72 hours, Buckboard Catering & Events will deduct 50% of the total decrease from the contracted amount due. All decreases made less than 72 hours in advance will not be deducted from the contracted amount due and the items will be supplied to the Client during the event.

Contract: All Products & Services to be provided by Buckboard Catering & Events will be listed on the approved invoice. The invoice will encompass the total agreement by and between Buckboard Catering & Events and the Client. Any addendums to the invoice must be agreed upon between the Client and Buckboard Catering & Events before they are considered as part of the overall agreement for Products & Services.

E-Mail Notification and Client Approval: An e-mail notification with the invoice attached, stating that the Client approves the attached invoice, will be considered to be the appropriate approval and shall encompass the entire agreement between Buckboard Catering & Events and the Client.

Corporate Liability

Guarantees: Buckboard Catering & Events will honor all pricing for pending events confirmed through CaterTrax. Buckboard Catering & Events has the right to change pricing or policies at any time.

Grace Period for Service Time: (Applies to functions of 50 guests or more only) There will be a thirty (30) minute grace period allowed for the agreed upon service time. After the thirty (30) minute grace period expires there will be a charge of $50.00 per thirty (30) minute increment until the service may begin. This amount shall be billed and paid on the day of the event. These charges do not apply if the delay is caused by Buckboard Catering & Events for any reason.